Use your location, or search your street. You'll confirm the exact spot on the map next.
Anonymous. Your location is used only to place the report on the map (~100 m).
Snapped or hanging live wire? Call 1912 immediately — do not wait on any app, and stay clear.
At 10+ reports in a TNPDCL section, the section engineer is alerted automatically by the MLA office system.
Drag the map — put the pin on your street, then confirm. Your confirmation helps clear the zone for everyone.
You report in 10 seconds. Pin your street — anonymous, no consumer number. Your report glows red on the map and counts for 12 hours.
Reports cluster by street. The more homes report, the bigger the zone glows — everyone can see exactly which streets are dark.
The department is alerted automatically. Every report is assigned to its TNPDCL section. At 10+ active reports, the section engineer gets one automatic email — count, streets, live map link — once per outage, no spam.
You report power back — one tap. Reporters get a personal banner; anyone else can tap a zone or the green button. When about a third of a zone confirms, it turns green automatically.
Everything heals itself. Reports expire after 12 h, restored zones fade out, and the section's alert re-arms for the next outage. The office sees the full history.
When power returns, tap on the banner — restorations show the department their fix worked.
Want it faster? Also call 1912 — the map report and the official complaint together move the department fastest.
Restoration delayed beyond the time limit? TNERC entitles you to ₹50 per 6 hours of delay (up to ₹2,000) — ask for it against your 1912 complaint number.